The two types of information we retain:
This is data that can be used to identify or contact you, such as your name, your address, your telephone number. This information is only collected from you if you voluntarily submit it to us.
We gather statistical and other analytical information on an aggregate basis of all visitors to our website. This data comprises of information that cannot be used to identify you, such as demographic information regarding user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Purposes for which we hold your information:
We will process any Personal Data you submit to us for the following purposes:
a) To provide you with the swimming lessons that have been booked.
b) To contact you if required in connection with your booking.
c) To respond to any communications you might send to us.
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to gain a better understanding of where our visitors come from and to help us better design and organise our website.
We will not disclose your Personal Data to third parties unless you have consented to this disclosure, or unless the third party is required to complete your booking (in such circumstances the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Your Personal Data is stored on our secure database. Such as the nature of the internet, no data submission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps to protect your data.
You may inform us of any changes in your Personal Data, and we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated or removed from our database please contact us at firstname.lastname@example.org. Alternatively, you can see and update your Personal Data through the Customer Portal.